Setting up Outlook Express 6.0 for Thoughtbus – using IMAP

 

Introduction

This procedure walks through the steps required for Outlook Express 6.0 to connect to the Thoughtbus Exchange service (2003, 2007, or 2010) via IMAP and SMTP.

 

IMPORTANT: In the following procedure, whenever you see "username@domain.xyz" in any of the screenshots, you must use your UPN login.  This is the same ID that you use to log into Outlook 2003 or Outlook 2007 and takes the form username@domain.xyz, which is not necessarily the same as your primary email address.

 

 

Setting up the Outlook Express Account

  1. Start Outlook Express via the ‘Start’ menu. It is installed by default on Windows XP and also with the installation of Internet Explorer. You should see it in the main ‘Programs’ menu within the ‘Start’ menu. (If you do not see an icon on this menu, the program itself is most often found at ‘c:\Program Files\Outlook Express\msimn.exe’.)
  2. Within Outlook Express’s main window, select the ‘Tools/Accounts’ menu option. The following window appears:

Description: Y:\Customer_Support.Test\SetupConnection\Procedures\Setting up Outlook Express 6.0 for Thoughtbus - IMAP_files\image001.jpg

(Note that the specific accounts that appear depend on what has been setup within Outlook Express previously.)

  1. Press the ‘Add’ button, and select ‘Mail…’ from the pop-up menu. This displays the ‘Internet Connection Wizard’, where you first enter your display name for emails you will send with Outlook Express:

Description: Y:\Customer_Support.Test\SetupConnection\Procedures\Setting up Outlook Express 6.0 for Thoughtbus - IMAP_files\image002.jpg

  1. Enter your name, and then press ‘Next’.  You are prompted for you e-mail address. This should be your full SMTP e-mail address that you were assigned:

Description: Y:\Customer_Support.Test\SetupConnection\Procedures\Setting up Outlook Express 6.0 for Thoughtbus - IMAP_files\image003.jpg

  1. Pressing the ‘Next’ button brings you to the ‘E-mail Server Names’ window. Select ‘IMAP’ from the drop-down, and specify the incoming and outgoing servers as ‘imail.Thoughtbus.com’ as shown here, then press ‘Next’:

Description: Y:\Customer_Support.Test\SetupConnection\Procedures\Setting up Outlook Express 6.0 for Thoughtbus - IMAP_files\image004.jpg

  1. In the next window, you’ll enter your Thoughtbus account name. This should be your UPN login, which is the same ID you use to log in using Outlook 2003 or Outlook 2007, and looks like username@domain.xyz.

Description: Y:\Customer_Support.Test\SetupConnection\Procedures\Setting up Outlook Express 6.0 for Thoughtbus - IMAP_files\image005.jpg

  1. Press ‘Finish’ on the ‘Congratulations’ window; your account has been defined.
  2. Press ‘Properties’ with the newly created account selected in the ‘Internet Accounts’ window, then select the ‘Servers’ tab from the ‘imail.Thoughtbus.com Properties’ window:

Description: Y:\Customer_Support.Test\SetupConnection\Procedures\Setting up Outlook Express 6.0 for Thoughtbus - IMAP_files\image006.jpg

  1. The checkbox labeled ‘My server requires authentication’ must be checked in order for you to send outgoing emails. (The authentication settings for outgoing mail are identical to those for the incoming mail server.)  Once this is done, press the ‘OK’ button.
  2. Press ‘Close’ on the ‘Internet Accounts’ window, and the following message then appears:

Description: Y:\Customer_Support.Test\SetupConnection\Procedures\Setting up Outlook Express 6.0 for Thoughtbus - IMAP_files\image007.jpg

  1. Answer ‘Yes’, and the following progress window appears:

Description: Y:\Customer_Support.Test\SetupConnection\Procedures\Setting up Outlook Express 6.0 for Thoughtbus - IMAP_files\image008.jpg

  1. Once the folders are downloaded, the following window appears:

Description: Y:\Customer_Support.Test\SetupConnection\Procedures\Setting up Outlook Express 6.0 for Thoughtbus - IMAP_files\image009.jpg

  1. Press ‘OK’ to accept the default folders.
  2. You should now see an ‘imail.Thoughtbus.com’ node in your ‘Folders’ tree, in the left pane of the main Outlook Express window:

Description: Y:\Customer_Support.Test\SetupConnection\Procedures\Setting up Outlook Express 6.0 for Thoughtbus - IMAP_files\image010.jpg

  1. Outlook Express is now fully configured. You can click the ‘Inbox’ of the ‘imail.Thoughtbus.com’ node to review your new email messages. You can press the ‘Create Mail’ button to enter an email to be sent out.

 

(end of procedure.)