Setting up Mac Mail for use with Thoughtbus

Introduction

The email client that ships with Macintosh OS/X can be configured to synchronize with your Thoughtbus email account.  The procedure below describes the setup on OS/X 10.5: Leopard.

Setting up Mac Mail 3.0 for the first time

1.  Start by clicking the icon labeled “Mail” on your desktop.  You’ll be presented with a screen titled “Welcome to Mail”.  Enter your full name, your primary email address, and your password, and then click “Continue”:

2. The next screen will ask for your account and mail server information.  Select type “Exchange”, and enter a descriptive name for the account.  Use “imail.thoughtbus.com” as your incoming mail server.  Your “User Name” should be specified with your UPN login – this is the version of your username that looks like an email address. If you do not know your UPN login and/or password, please contact your organization’s Thoughtbus Administrator.  Finally, in the “Outlook Web Access” field, enter “imail.thoughtbus.com”, and click “Continue”:

3.   The next screen will ask you for your “Outgoing Server” information.  Enter anything descriptive in the “Description” field (doesn’t matter what), and type “imail.thoughtbus.com” for the outgoing server name.  Then, check the “Use only this server” box, as well as the “Use authentication” box.  For “User Name”, enter your UPN login again, as well as your password (same as above), and click “Continue”:

4.   The next screen will display an account summary.  Verify that your information is correct (the fields in the screenshot below that reference “Test User 705” will show your own information), and click “Create”:

Troubleshooting:

If your account will not synchronize properly, or if you receive any sort of error, click on “Mail à Preferences”, and choose the “Advanced” tab.  It should look like the screenshot below; ensure that the “Authentication” field is set to “Password”:

End of Procedure